Hostpoint has been on Twitter for more than five years now – practically an eternity in Internet time. A lot has happened since the very first tweet on May 1, 2009, and the various social media platforms have become a veritable communications channel for Hostpoint. And, of course, things have been going on behind the scenes too.
So after four years, it’s high time that the persons behind Hostpoint’s Twitter, Facebook and Google+ accounts introduced themselves. To show you who is responsible for the communications, we’ve added a code such as “^tb” to our tweets. Or the first name “^Tom”, for example, in the case of Facebook and Google+.
And here they are! The brains behind the tweets, Facebook posts and Google+ status updates:
Jessica Ruoss ^jr
Jessica provides support to our customers each day, so she certainly has a few technical tricks up her sleeve. Together with her colleagues on the support team, she answers questions about our services, not only by email or phone, but on Twitter and other social networks too.
Gilles Gredig ^gg
Gilles is also on our support team and deals with our customers’ concerns. He and Jessica take turns at the helm of Twitter, Facebook and Google+. He also sometimes answers questions from our French-speaking customers.
Tom Brühwiler ^tb
As the Head of Communication, I’m not only responsible for traditional communications, but for social media activities as well. So it’s no surprise that I always keep an eye on our social media channels and actively participate in discussions.
Sandro Bertschinger ^sb
Sandro is one of the three founders of Hostpoint and is responsible for marketing and finance. But he has been hanging out more and more on Facebook and Twitter, answering questions and taking your suggestions.
How do you experience our communications on social media? What information would you like to see on these platforms?